Last Updated on May 2, 2025 by Ian Golightly
Innovative technology partnership delivers purpose-built solution to help manufactured housing operators improve resident quality and streamline operations
Manufactured Housing Resident Screening Software Enters a New Era
The manufactured housing resident screening software landscape has undergone a dramatic transformation this week as technology innovators Boom and ManageAmerica announced a strategic partnership set to revolutionize how community operators evaluate potential residents. This first-of-its-kind collaboration merges ManageAmerica’s extensive industry-specific experience with Boom’s advanced financial technology platform to create a comprehensive screening solution explicitly designed for the unique needs of manufactured housing communities.
For decades, manufactured housing operators have relied on outdated screening processes that fail to address the sector’s specific challenges. While conventional apartment and housing markets adopted increasingly sophisticated screening technologies, manufactured housing communities often remained tethered to paper-based applications, manual verification procedures, and time-consuming applicant reviews. This technological gap has created inefficiencies that impact both operators and potential residents.
How Advanced Resident Screening Software Benefits Manufactured Housing Communities
The new manufactured housing resident screening software developed through this partnership addresses longstanding industry pain points that community operators face daily. Applicant evaluation in manufactured housing presents unique challenges not found in traditional multifamily housing, including the need to distinguish between home payments and site rent, accommodate varying levels of technological comfort among applicants, and manage communities with specific demographic needs.
“Making sound decisions around resident screening forms the cornerstone of managing a healthy Manufactured Housing community,” explains Caitlin Pomeroy, CEO of ManageAmerica. “Our new partnership with Boom drives actionable insights to support profitable occupancy for Manufactured Housing Operators while delivering a step-change improvement in the applicant experience.”
The technology integration specifically targets the growing complexities that complicate the resident screening process. Regulatory requirements continue to multiply across different jurisdictions, creating compliance challenges for operators managing communities in multiple locations. Simultaneously, the threat of application fraud has accelerated, requiring more sophisticated verification tools. Local regulations increasingly restrict access to certain data types, further complicating the screening process. The collaborative solution addresses these issues through a comprehensive, integrated approach.
Key Features of the Next-Generation Screening Technology
The Boom-ManageAmerica manufactured housing resident screening software delivers capabilities specifically engineered for the manufactured housing sector’s unique operational environment. Community operators gain the ability to configure a consolidated index of screening services, including identity verification, income verification, animal screening, and comprehensive background reports covering credit, criminal history, and eviction records.
Perhaps most importantly, the platform recognizes the diversity of manufactured housing applicants by supporting both self-service digital application processes and community manager-assisted workflows. This flexibility proves particularly valuable for communities serving older residents or those with limited technological experience—a significant demographic within many manufactured housing communities.
“We built BoomScreen in response to the growing complexities around tenant screening—new compliance regulations, jurisdiction-level nuances, fee caps—as well as the increasing diversification and operational complexity facing the largest owners and operators who increasingly look to centralize leasing,” -Rob Whiting, Co-Founder and CEO of Boom. “Tenant screening has long lagged behind other software solutions, but especially so in the manufactured housing segment.”
For on-site community managers, the platform streamlines daily operations by synchronizing ManageAmerica reservations and availability with Boom application links, automatically incorporating manufactured housing-specific attributes such as separate home rent and site rent calculations. Applications arrive ready for decision-making, with reports pulled instantly rather than requiring manual compilation. When approved, application data flows directly into ManageAmerica to expedite lease signing, eliminating redundant data entry.
Transforming the Applicant Experience
Beyond operational improvements, the new manufactured housing resident screening software fundamentally transforms the applicant experience. Traditional screening processes often frustrate potential residents with lengthy waits, confusing requirements, and limited support options. The Boom-ManageAmerica solution addresses these friction points directly.
Applicants benefit from customized questions and criteria specific to each community, improving relevance and reducing confusion. The platform’s branding capabilities allow communities to create a consistent visual identity throughout the application process, building trust and recognition. Perhaps most significantly, applicants gain access to Boom’s 24/7 support and dispute management services, providing a dedicated resource to address questions and concerns without burdening community staff.
These applicant-focused improvements directly impact community operations by reducing application abandonment rates, accelerating the move-in process, and creating a more positive initial interaction with the community. For operators competing for qualified residents, this enhanced experience provides a meaningful competitive advantage in local housing markets.
Meeting Industry-Specific Challenges
The manufactured housing sector faces distinctive operational challenges that generic property management systems often fail to address adequately. Traditional screening solutions typically provide multi-page PDF reports that require manual review and interpretation, leaving leasing teams with cumbersome evaluation processes. Additionally, standard systems rarely account for manufactured housing-specific metrics such as combined home and site rent when calculating affordability ratios.
The new manufactured housing resident screening software resolves these issues through purpose-built features designed specifically for the sector. The platform automatically generates manufactured housing-specific metrics such as debt-to-income ratios based on verified data rather than requiring manual calculations. Application workflows adapt to the specific requirements of manufactured housing communities, accommodating varied resident demographics and technological comfort levels.
The integrated solution enables operators to configure questions and criteria for each community, distinguish manufactured housing-specific fields, customize the applicant experience with community-specific branding, generate applications based on available sites automatically, and accelerate decision-making with industry-specific metrics.”
Broader Industry Impact
The introduction of advanced manufactured housing resident screening software represents more than an operational improvement—it signals the sector’s continuing evolution toward greater professionalization and technological adoption. As manufactured housing increasingly gains recognition as a vital component of America’s affordable housing ecosystem, technological innovations like this help position the industry for sustainable growth.
For community owners and operators, the improved screening process translates directly to financial benefits through reduced site vacancies, faster resident placement, lower operational costs, and improved resident quality. The platform’s ability to identify qualified applicants more accurately helps communities build stable resident populations, reducing turnover costs and enhancing community stability.
Looking Forward: The Future of Manufactured Housing Technology
The partnership between Boom and ManageAmerica represents a significant milestone in the manufactured housing industry’s technological evolution. As the sector continues to professionalize and integrate advanced solutions, manufactured housing resident screening software establishes a foundation for further innovations that could transform other aspects of community operations.
“With ManageAmerica and Boom, manufactured housing operators move in top-quality residents faster, reduce site vacancies, and enhance the leasing experience for future residents,” states the partnership announcement. This focus on operational efficiency, resident quality, and experience enhancement points toward a future where technology increasingly supports manufactured housing’s position as a professionally managed, high-quality housing option.
The integrated solution became available immediately following the announcement. Manufactured housing operators interested in implementing the new resident screening solution can request a demonstration through the partnership’s dedicated portal at boompay.app/integrations/manageamerica.
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